Digitising small business owners with OmniRetail

OmniRetail is changing the way small retailers do business in Africa, making it easier to manage inventory, finance orders, and serve customers. Their intuitive platforconnects large FMCG brands to small businesses for moreaccessible, efficient sourcing. 

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Improving inventory management for small retailers

Informal retailers are the backbone of Africa’s commerce, but fragmented supply chains, cashflow issues and economic instability make it hard to maintain adequate inventory. OmniRetail is addressing these challenges with essential digital infrastructure that connects small business to reliable suppliers, enables them to order exactly what they need, and gives them the ability to obtain goods on credit. 

Why Goodwell invested

OmniRetail is expanding financial inclusion for a very specific audience: small retailers. 78% of OmniRetail’s traditional retailer users are women-owned businesses, and over half of their retailers are unbanked. OmniRetail’s holisitic, tech-led services give small business owners more control over their stock, their finances, and their ability to earn a decent living that supports their households.

Recent achievements and future ambitions

Over 60,000 people are using OmniRetail’s services so far, enabling small- and medium-sized enterprises to access the credit necessary to grow their business. While OmniRetail’s platform relies on technology and data analytics to improve access to financing, inventory management and decision making, the company also takes an extremely hands-on approach to training retailers in the field. Their efforts are showing impressive results: OmniRetail topped the Financial Times ranking of Africa’s fastest growing companies.

Empowering small retailers in West Africa

“The core benefit for our end users is that we generate data for them. This data helps them to have a credit rating and makes them more visible in the value chain. So, we can provide them with the data and resources to scale their business.” 

- Deepankar Rustagi - CEO & Founder OmniRetail

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