Affordable infrastructure for more accessible financial services 

Inclusive financial institutions need expert support to ensure their services are easily accessible to underserved communities. With a background in microfinance, the Musoni team has a deep understanding of their customers’ and end users’ needs. Their core banking technology makes it easy and affordable for MFIs to digitise their operations, onboard new customers, and integrate their services with other other essential tools like SMS and mobile banking. 

Why Goodwell invested

Musoni provides the technology that turns our goal of a more inclusive economy into reality. By specifically targeting microfinance institutions (MFIs), the company is directly addressing the challenge of getting appropriate financial services to underserved populations. Their cloud-based solutions reduce costs, increase efficiency, and scale affordably, allowing MFIs to focus on providing loans and other products to the end users, without needing to build or maintain complicated digital infrastructure.

Recent achievements and future ambitions

2024 underscored Musoni’s role as a transformative force for financial inclusion. Their innovative approach helped 68 MFIs improve outreach while maintaining cost-efficiency, benefitting over two million end users across 24 countries. The average number of clients per MFI (microfinance institutions) rose to about 31,000, contributing to local job creation and economic resilience. 

By the end of 2024, 33% of Musoni’s board members were women, with women also holding 43% of managerial positions and 25% of executive roles. Additionally, 30% of Musoni’s total workforce is female, and their business model expands financial access for their female customers, reflecting a commitment to gender diversity at all levels.